Azucar Hotel Tulum

Carretera Boca Paila Km 7.5, Tulum, Mexico  show map
 2 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Azucar Hotel Tulum

Wi-Fi
Parking

On-site parking

Luggage storage
24-hour

24-hour reception

Kitchen facilities

Cookware/ Kitchen utensils

Private beach

Private beach

Beach club

Facilities for kids

Cribs/ Baby cots

No pets allowed

Overview

The 2-star Azucar Hotel Tulum places guests abound 8 km from Mayan Ruins of Tulum.

The venue is 8 km away from Sian Ka´an Biosphere Reserve. The property is set within 7 km distance from the city center.

The hotel is easy access to the white-sand beach in Tulum.

Rooms

Rooms at Azucar Hotel Tulum feature modern touches such as a laptop safe, a balcony, a kitchen, a seating area and a sofa. Some rooms overlook the garden. They come with a stove, an oven and kitchenware as well as bathrooms with a shower, guest toiletries and bath sheets.

Eat & Drink

Guests can enjoy meals of Mexican, American and Caribbean cuisine at Hip Hotel Restaurant situated within a 5-minute walk of the property.

Services

Azucar Hotel Tulum provides guests with 24-hour front desk and housekeeping.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Public parking is possible on site for free.

Number of rooms:   7.

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Facilities

General

  • Non-smoking rooms
  • Wi-Fi
  • On-site parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Private beach

Services

  • Housekeeping

Children's facilities

  • Cribs/ Baby cots

Leisure facilities

  • Beach club
  • Garden area

Room view

  • Garden view
  • Ocean view

Room facilities

  • Mini-bar
  • Sitting area
  • Dressing area
  • Garden furniture
  • Dining table

Self-catering

  • Cookware/ Kitchen utensils

Room decor

  • Parquet floor

Policies

CHECK-IN / CHECK-OUT

Check-in from 3 pm FREE
Check-out until 12 pm FREE

Children and extra beds

One child
0 - 2 years
Existing bedding FREE
There are no extra beds provided in a room. 

Pets

Pets are not allowed.

How to reach hotel

hotel Azucar Hotel Tulum Tulum location
Show big map »

Hotel Address:

Carretera Boca Paila Km 7.5, Tulum, Mexico

Get directions
City Center
  • Tulum
    4.2 mi
Restaurants
  • Hip Hotel Restaurant (cuisine: Mexican)
    600 ft
  • Hartwood (cuisine: American, Mexican, Caribbean)
    1200 ft
Beaches
  • Ana y Jose Beach Club
    5200 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Number of rooms:
    7

Hotel Awards

MexicanHOTEL AWARDSRecommendedTulumAzucar Hotel Tulum

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Mexico

Use Badge

Rooms and availability

Azucar Hotel Tulum photos Room
Guest Room
  • Max occupancy:

    2 persons

  • Check Prices
  • Room Facilities:
    • Shower
    • Balcony
    • + More
  • General:Seating area
  • Clothes rack
  • Fan
  • Outdoor furniture
  • Parquet floor
  • Upper floors accessible by stairs only
  • Laptop safe box
  • Trash cans
  • Bathroom:Bathroom
  • Walk in shower
  • Towels
  • Guest toiletries
  • Toilet
  • Cleaning products
  • Bedding:Cribs/baby cots
  • Non-feather pillows
  • Linen
  • Dining:Mini-bar
  • Kitchenette
  • Dining table
  • Refrigerator
  • Kitchenware
  • Bottled water
  • Media:Universal AC/DC adapters
  • Socket near the bed
Azucar Hotel Tulum photos Exterior Hotel information
Suite
Garden view
  • Room size:

    390 sq. feet

  • Max occupancy:

    3 persons

  • Check Prices
  • Room Facilities:
    • Shower
    • + More
  • General:Terrace
  • Seating area
  • Dressing area
  • Clothes rack
  • Fan
  • Private entrance
  • Outdoor furniture
  • Parquet floor
  • Entire unit located on ground floor
  • Laptop safe box
  • Trash cans
  • Bathroom:Bathroom
  • Walk in shower
  • Towels
  • Guest toiletries
  • Toilet
  • Cleaning products
  • Bedding:Cribs/baby cots
  • Non-feather pillows
  • Linen
  • Sofa bed
  • Dining:Mini-bar
  • Bottled water
  • Media:Universal AC/DC adapters
  • Socket near the bed
Azucar Hotel Tulum photos Room
Cabin
Ocean view
  • Room size:

    325 sq. feet

  • Max occupancy:

    2 persons

  • Check Prices
  • Room Facilities:
    • Shower
    • + More
  • General:Terrace
  • Seating area
  • Fan
  • Outdoor furniture
  • Parquet floor
  • Entire unit located on ground floor
  • Laptop safe box
  • Trash cans
  • Bathroom:Bathroom
  • Walk in shower
  • Towels
  • Guest toiletries
  • Toilet
  • Cleaning products
  • Bedding:Cribs/baby cots
  • Non-feather pillows
  • Linen
  • Dining:Mini-bar
  • Bottled water
  • Media:Universal AC/DC adapters
  • Socket near the bed
Azucar Hotel Tulum photos Room
Deluxe Cabin
Ocean view
  • Max occupancy:

    6 persons

  • Check Prices
  • Room Facilities:
    • Shower
    • Balcony
    • + More
  • General:Seating area
  • Clothes rack
  • Fan
  • Outdoor furniture
  • Parquet floor
  • Upper floors accessible by stairs only
  • Laptop safe box
  • Trash cans
  • Bathroom:Bathroom
  • Walk in shower
  • Towels
  • Guest toiletries
  • Toilet
  • Cleaning products
  • Bedding:Cribs/baby cots
  • Non-feather pillows
  • Linen
  • Sofa
  • Dining:Mini-bar
  • Kitchen unit
  • Dining table
  • Refrigerator
  • Kitchenware
  • Oven
  • Bottled water
  • Media:Universal AC/DC adapters
  • Socket near the bed

Azucar Hotel Tulum Location

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Local attractions

  • Ana y Jose Beach Club5200 ft
    Carretera Tulum - Boca Paila Km 6, Tulum
  • Playa Paraiso4.3 mi
    Near Tulum, Tulum
  • Dolphinaris Tulum4.3 mi
    At Grand Bahia Principe Tulum Hotel, Tulum
  • Mayan Beach4.0 mi
    TulumMexico
  • Ziggy Beach4.3 mi
    Road Tulum-Boca Paila km7, Tulum

Restaurants nearby

  • Hip Hotel Restaurant600 ft

    Address: Boca Paila Km 8
    Phone: +52 998 880 56 29

    73% likes this, based on 20 reviews
    Cuisine: Mexican

  • Restaurare1700 ft

    Address: Carretera Tulum-Boca Paila Km. 6
    Phone: 9841681282

    72% likes this, based on 154 reviews
    Cuisine: Healthy, Mexican, Organic
    Price Range: USD 5 - USD 12

  • La Zebra Mexican Kitchen2500 ft

    Address: La Zebra Hotel
    Phone: 52 1 984 115 4726

    74% likes this, based on 158 reviews
    Cuisine: Mexican
    Price Range: USD 10 - USD 20

  • Hartwood1200 ft

    Address: jungle side of Tulum's beach road 7.6km

    73% likes this, based on 307 reviews
    Cuisine: American, Mexican, Caribbean
    Price Range: USD 0 - USD 40

  • Restaurant Las Estrellas at Cabanas La Luna2100 ft

    Address: Carr Tulum Boca Paila km 6.5
    Phone: 984 146 77 37

    77% likes this, based on 130 reviews
    Cuisine: Mexican, Moroccan
    Price Range: USD 16 - USD 31

Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Number of rooms:
    7

Hotel Awards

MexicanHOTEL AWARDSRecommendedTulumAzucar Hotel Tulum

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Mexico

Use Badge

Cities nearby

Azucar Hotel Tulum Reviews

Guest reviews are submitted by our customers after their stay at Azucar Hotel Tulum

Average guest rating

7.4out of 10
Very good
Based on 58 reviews

Rating by category:

Location
8.5
Rooms
7.5
Service
10.0
Value
9.0

Guest reviews

  • Couple
    3.2

    There was no one in charge greeted by a man who was working on a car across the road no english. Our room was advertised as garden view this was totaly untrue, a shabby cabin looked onto a bamboo fence in corner of site. Totaly misleading write up generater right next to cabana. We emailed it was our honey moon.I Had to ask for any information, no reception, no restaurant we felt very much 'done'. The water in the shower and taps was salty. I told the same man in the morning we did not sleep and were very unhappy. It was very cheap and was advertised as last one this was rubbish. The other cabins looked lovely we were very upset and left quickly.

  • Couple
    7.0

    the power outages during day would cause refrigerator to shut off during day. also problem with fan outlet shorting out.

  • Older travelers
    8.8

    The bungalow was right on the beach. Such beautiful views all day long.

    Even with the lights on it was still somewhat dark in the bungalow at night. You definitely need to bring a flashlight with you.

  • Couple
    7.8

    the room right on the beach and parking in the jungle, with sand !!

    the weather was not great unfortunately. I also wish I would have stayed two extra nights

  • Group of friends
    4.2

    It is literally on the beach, so the location is ok. The staff is really friendly and both the guardian and the cleaning lady are extremely nice and helpful.

    It is definitely not value for money. It is pretty much like staying in a tent. It is not a real hotel room, but rather a cabana with no privacy or intimacy whatsoever, If I had known it, I would have rather camped, as it is just the same level of confort, if I can talk of any confort at all.

  • Family with children
    7.8

    Location

    Shortage of hot water in the first few days. Sewer smell.

  • Couple
    6.6

    Beach is great as well as front deck with hammock. Small refrigerator provided as well as 2 liters of water per day. We would recommend this hotel but only with significant discount provided or serious renovation.

    Windows with mosquito nets can not be totally closed so you can not get away from them. We were also provided with mosquito net for the bed but it was too small to cover the whole bed. Electric installations are in poor condition so fuses are jumping out frequently. Also for a few days we were the only guests and they started to cut off both cold and hot water, probably wanted to save energy and not waste it to only two guests. Sheets and towels were clean and frequently changed but teared and with stains. Wifi is provided but in 8 days we spent there it was working really poor, you could only check mail or similar. And some days it did not work at all.

  • Couple
    7.8

    Right in front of the beach, the view from the bed. It was really clean and smell good. A lots of restaurant around. Quiet beach.

  • Family with children
    7.4

    The location was incredible, and the room was comfortable and clean. We stayed in the family cabana, and it was breezy and the view was amazing. The beach area was maintained really well, and overall the hotel felt pretty private and calm and quiet. The staff was really friendly and helpful, although sometimes hard to find.

    We were there to relax and have fun and we really liked Azucar. The only minor issues we had was sometimes the staff was hard to find, and sometimes the water would go off randomly or the hot water would disappear with no reason, so we'd have to go on a mission to find them. But once we did, they were always super helpful and fixed things right away. Just don't expect immediate, concierge-like service, it's not that kind of place. But still a real treat!

  • Family with children
    8.8

    The location couldn't have been better with it's ocean view just steps away from our balcony. I really liked the style of the hotel, it was cleaned daily and close to lots of really amazing restaurants. We got to witness sea turtles hatching on the beach two nights in a row, which was an unexpected treat. There is a little garden lounge just behind the hotel called Casa Jaguar that makes the most amazing drinks, plays fabulous music and the ambiance was something out of a dream. Food sounded great for a couple on a date or some girlfriends on vacation, but it wasn't very kid friendly.

    Sometimes it was hard to find the staff. There is no clear reception labelled.

  • Couple
    7.8

    The secluded location was very private & the staff were incredibly kind and thoughtful.

  • Older travelers
    10.0

    No coffee maker. We didn't mind the lack of restaurant etc, but would like a hot coffee in the morning on the porch.

  • Couple
    8.2

    The place was incredible, the view from the honeymooners sweet early in the morning as the sun rises over the ocean is unforgettable. You can lay on your bed while you see and hear the ocean. Sleeping with the waves was very relaxing although I didn't imagine this initially.

    It gets very humid during the rainy season, and being so close to the water is sticky at times. The hotel could also have some sort of reunion point/lobby/restaurant. But its privacy was very much appreciated and a gem for the location. It was truly magical.

  • Couple
    8.8

    One of best locations on the beach, quiet, few people,lovely staff, private.

    Shower had no pressure, fridge froze our food.

  • Couple
    7.4

    The beach is amazing and the cabin was clean and very rustic feeling. Loved our short stay here!!

    There was no one around to check in when we arrived and the room was very hot without airconditioning (even though fans were provided).

How to reach hotel

hotel Azucar Hotel Tulum Tulum location
Show big map »

Hotel Address:

Carretera Boca Paila Km 7.5, Tulum, Mexico

Get directions
City Center
  • Tulum
    4.2 mi
Restaurants
  • Hip Hotel Restaurant (cuisine: Mexican)
    600 ft
  • Hartwood (cuisine: American, Mexican, Caribbean)
    1200 ft
Beaches
  • Ana y Jose Beach Club
    5200 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Number of rooms:
    7

Hotel Awards

MexicanHOTEL AWARDSRecommendedTulumAzucar Hotel Tulum

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Mexico

Use Badge